Orders to Germany, Austria Germany, Austria, Belgium, Czechia, Hungary, Netherlands, Poland
For orders to Germany, Austria, Belgium, Czechia, Hungary, the Netherlands and Poland, we use both DHL via PPL and DPD Classic. We generally charge a flat shipping fee of €4.90 per order for orders under €49.00. Orders over €49.00 are delivered free of charge.
Orders to Switzerland
For orders to Switzerland, we use FedEx International Economy and charge a flat shipping fee of CHF 9.90 per order for orders under CHF 99. We offer free shipping for orders over CHF 99. We also cover any customs duties.
Orders to Rest of EU
For orders to Slovakia, we use DPD Classic and charge a flat shipping fee of €4.90 per order for orders under €49.00. Orders over €49.00 are delivered free of charge.
For orders to Romania, Croatia, Denmark, Estonia, France, Italy, Lithuania, Portugal, Slovenia and Spain, we use both DHL via PPL and DPD Classic and charge a flat shipping fee of €9.90 per order for orders under €99.00. We deliver free of charge for orders over €99.00.
For orders to Sweden and Luxembourg, we use DPD Classic and charge a flat shipping fee of €9.90 per order for orders under €99.00. Orders over €99.00 are delivered free of charge.
For orders to Ireland, Finland, Greece and Bulgaria, we use both DHL via PPL and DPD Classic and charge a flat shipping fee of €14.90 per order for orders under €149.00. We offer free shipping for orders over €149.00.
For orders to Latvia, we use DPD Classic and charge a flat shipping fee of €14.90 per order for orders under €149.00. Orders over €149.00 are delivered free of charge.
Delivery time
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Germany, Austria, Belgium, Netherlands, France, Poland, Czechia, Luxembourg, Croatia, Lithuania, Slovakia, Slovenia, Latvia: 2 – 4 days delivery time
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Switzerland, Denmark, Italy, Spain, Romania, Ireland, Estonia, Hungary, Finland, Greece, Sweden, Portugal, Bulgaria, Iceland: 3 – 5 days delivery time
Payment methods
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Credit card
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Debit card
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PayPal
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Apple Pay
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Google Play
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Shop Pay (Shopify)
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Instant transfer
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Invoice with Klarna
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Pay immediately with Klarna
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TWINT
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Mobile Pay
Returns
Our products may be returned within 14 days of receipt. This does not apply to food items that have already been opened, such as teas, or used accessories.
Returns for orders from Germany, Austria, the Netherlands and Belgium are free of charge; all other countries are subject to a fee. To obtain a return label, please contact our Customer Care Team.
